Academic Computing, 813 974-1222University of South Florida

myUSF Updates

Respondus update, support for Word 2007, Blackboard 8

Respondus Inc. has released Respondus 3.5.4e. The 3.5.4e patch adds support for the importing of MS Word 2007 (.docx) files, support for version 8 of the Blackboard Learning System, enhanced “Save As” functions (including the new StudyMate Class Server XML format), and other enhancements and fixes. An overview of the enhancements is available at http://www.respondus.com/download/respondus35patch.shtml [...]
http://bbnews.blog.usf.edu/2008/07/09/respondus-update-support-for-word-2007-blackboard-8

 

Service Interruption, June 27

Between approximately 7am and 9am, Friday June 27, Blackboard errors were seen when any of the following actions were performed: Post a message to a discussion board Take a test Upload an assignment On Friday, June 27 During the scheduled maintenance window, a fix was applied to correct a minor performance problem. During the application of this fix, [...]
http://bbnews.blog.usf.edu/2008/06/27/service-interruption-june-27

 

Firefox 3 Blackboard compatibility

Firefox 3 was released Tuesday June 17th. For the most part, Firefox 3 is compatible with myUSF Blackboard, but we have identified at least one significant area in which Firefox 3 fails. When trying to upload an attachment to an assignment with Firefox 3, we get an error. [...]
http://bbnews.blog.usf.edu/2008/06/24/firefox-3-blackboard-compatibility

 

myUSF Service Outage 04/20

A power failure in one of the servers caused the Blackboard application to become non-responsive beginning about 5:30pm, April 20th. Service was restored by 6:15pm. No data was lost as a result of this interruption. In progress tests may have not submitted properly. Please consult with your instructor if problems with Blackboard were [...]
http://bbnews.blog.usf.edu/2008/04/21/myusf-service-outage-0420

 

Library Generator Maintenance, myUSF Interruption in Service

The backup generator that services the Tampa Campus Library and server room in which the Blackboard servers reside is undergoing an emergency repair to replace the automatic failover switch. To facilitate this repair, electricity to the server room will be disconnected for approximately 90 minutes, beginning at 12 :01am Friday March 7th. To [...]
http://bbnews.blog.usf.edu/2008/03/06/library-generator-maintenance-myusf-interruption-in-service

 

SafeAssign Disruption

Beginning around 9:30am, Monday Feb 11, the Brighthouse network servicing the Blackboard SafeAssign data center in Virginia stopped serving data. As a result of this outage, anybody using Brighthouse as their ISP is unable to submit documents to SafeAssign via Blackboard. The only workaround at this time is to submit documents from a [...]
http://bbnews.blog.usf.edu/2008/02/11/safeassign-disruption

 

Instructor Tools: What makes a good online course?

Take this list for what it’s worth. 1. Should show new announcement for every week 2. The course is very well organized with logical structure of folders and the contents are clear and clean. There should not be too much course materials shown as text or graphics on one web page. 3. The students should be able to access the [...]
http://bbnews.blog.usf.edu/2007/12/19/instructor-tools-what-makes-a-good-online-course

 

myUSF Service Reduction 12/18

myUSF Service Reduction 12/18 From approximately 2:15 pm to 2:45 pm some users experienced excessive wait time when submitting grades or trying to access myUSF. For about 10 minutes within this time frame we had a complete service outage for myUSF. All grades submitted during this time (around 150) were processed by around 3 pm. [...]
http://bbnews.blog.usf.edu/2007/12/18/myusf-service-reduction-1218

 

Safe Assign Outage

The servers hosting SafeAssign at Blackboard Inc. are currently experiencing unscheduled downtime. During this time, the SafeAssign tool will return an error message and you may experience a delay in the processing time for reports. Our first report of this problem was around 8:00 a.m. EDT. Please note: this effects only those assignments which utilize the [...]
http://bbnews.blog.usf.edu/2007/11/07/safe-assign-outage

 

Walk-in clinics for all things Blackboard, hosted by Academic Computing

Now through the end of the semester, Academic Computing is hosting walk-in clinics where you can ask any questions you have related to Blackboard at USF.   There will be two sessions each week, starting on November 2: Tuesday 4:30pm - 7:00pm Friday 11:00am - 2:00pm Clinics will be held in LIB 618, on the 6th floor of the Tampa campus [...]
http://bbnews.blog.usf.edu/2007/11/02/walk-in-clinics-for-all-things-blackboard-hosted-by-academic-computing

 

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