University of South Florida
Help@Academic Computing

W32/Goner@MM Help Center

Description - What virus is this?
This is a HIGH RISK virus that spread via Microsoft Outlook and can be spread via ICQ. This is a mass mailing worm that attempts to send itself to all entries in the Outlook Address book. The virus will arrive with the following email message:

Subject: Hi
Body:
How are you ?
When I saw this screen saver, I immediately thought about you
I am in a harry, I promise you will love it!

Attachment: GONE.SCR

Running this attachment infects the local system.

When run, the worm displays a message box entitled, "About"

After a short time another windows entitled "Error" is displayed:



Effects - What can this virus do?
If you run the attachment, the worm copies itself into SYSTEM in the %WinDir% folder and adds the following registry key in order to get started upon boot:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
Run\C:\%WINDIR%\SYSTEM\gone.scr=C:\%WINDIR%\SYSTEM\gone.scr

The worm also attempts to delete the following files:

APLICA32.EXE
ZONEALARM.EXE
ESAFE.EXE
CFIADMIN.EXE
CFIAUDIT.EXE
CFINET32.EXE
PCFWallICON.EXE
FRW.EXE
VSHWIN32.EXE
NAVW32.EXE
_AVP32.EXE
_AVPCC.EXE
_AVPM.EXE
AVP32.EXE
AVPCC.EXE
AVPM.EXE
AVP.EXE
LOCKDOWN2000.EXE
ICLOAD95.EXE
ICMON.EXE
ICSUPP95.EXE
ICLOADNT.EXE
ICSUPPNT.EXE
TDS2-98.EXE
TDS2-NT.EXE
SAFEWEB.EXE



DETECTION AND REMOVAL
- How can I detect and remove this virus?
Automatic Removal
  1. Norton.com has an Automatic removal utility that will remove this virus. It can be obtained from:
    http://securityresponse.symantec.com/avcenter/venc/data/w32.goner.a@mm.removal.tool.html
Manual Removal Instructions
WINDOWS 95/98/ME
Restart Windows in Safe Mode (reboot your computer, just before the large WINDOWS startup screen comes up, hit the F5 key). You can recognize that you're in Safe Mode by the text Safe Mode in the 4 corners of the desktop.
Click START | FIND | Files or Folders ...
Type Gone.scr and hit ENTER
Delete GONE.SCR (if present)
Click START | RUN, type REGEDIT and hit ENTER
Click the (+) next to HKEY_LOCAL_MACHINE
Click the (+) next to SOFTWARE
Click the (+) next to MICROSOFT
Click the (+) next to WINDOWS
Click the (+) next to CURRENTVERSION
Click RUN
Click on C:\WINDOWS\SYSTEM\gone.scr on the right and hit DELETE on the keyboard
Restart the computer
Additional Windows ME Info:
NOTE: Windows ME utilizes a backup utility that backs up selected files automatically to the C:\_Restore folder. This means that an infected file could be stored there as a backup file, and VirusScan will be unable to delete these files. These instructions explain how to remove the infected files from the C:\_Restore folder.
Disabling the Restore Utility
1. Right click the My Computer icon on the Desktop.
2. Click on the Performance Tab.
3. Click on the File System button.
4. Click on the Troubleshooting Tab.
5. Put a check mark next to "Disable System Restore".
6. Click the Apply button.
7. Click the Close button.
8. Click the Close button again.
9. You will be prompted to restart the computer. Click Yes.
NOTE: The Restore Utility will now be disabled.
10. Restart the computer in Safe Mode.
11. Run a scan with VirusScan to delete all infected files, or browse the file's located in the C:\_Restore folder and remove the file's.
12. After removing the desired files, restart the computer normally.
NOTE: To re-enable the Restore Utility, follow steps 1-9 and on step 5 remove the check mark next to "Disable System Restore". The infected file's are removed and the System Restore is once again active.